Client Dashboard Walkthrough

Full walkthrough of your client dashboard

1. Accessing Client List:

• Click on “Clients” on the left sidebar, then select “All Clients”.

• At the top, you’ll see key highlights:

• New clients.

• Deactivated clients.

• New check-ins.

• Messages.

• Clients renewing in the next 7 days.

2. Viewing Client Details:

• Each client is listed with their details (e.g., Bruce Wayne).

• If no package is assigned or if the client is set to offline payment (e.g., they pay you directly), it will be indicated here.

• A progress bar shows how far they’ve progressed through their subscription.

3. Client Dashboard:

• Click on a client’s name to view their dashboard.

• Access client details such as last activity, package, total weeks with you, starting and current weight.

• Wellbeing scores (e.g., sleep, stress, anxiety) are generated from wearables and daily activity data.

• Psychometric-backed indicators show current states vs. previous ones, helping you monitor changes.

• Use this info to message clients if their wellbeing scores indicate increased stress or anxiety.

4. Activity Log:

• View the log of all client activities (e.g., workouts, updates).

• Add private notes, visible only to you.

• Metrics from check-ins or daily habits will appear here, and you can view progress graphs.

5. Check-Ins:

• Click on a check-in to see detailed ratings, photos, and other info.

• Compare check-ins side by side by selecting “Compare with previous”.

• Compare nutrition plans or workout programs from different periods.

6. Messaging:

• Reply to check-ins or messages directly through the chat box.

• Messages are organized into threads to keep conversations on specific topics separated.

• Typing indicators and read receipts are included for real-time communication.

7. Gallery:

• View and compare photos from client check-ins side by side.

• This feature is available both in the dashboard and the app.

8. Client Information:

• View and edit the client’s nutrition plan, supplements, and workout programs directly from their dashboard.

• Assign up to five different workout programs per client for more flexibility (e.g., for vacations with different equipment).

9. Calendar:

• View the client’s schedule and any requests (e.g., booking a call).

• Approve or deny requests based on your availability.

• Add events or schedule training blocks with associated workout programs.

10. Daily Habits:

• Monitor daily habits such as walking, meditation, or step goals.

• View habits across the week and track weekly averages (e.g., daily weigh-ins).

11. Nutrition Log:

• See all logged food entries from your clients.

• Highlight discrepancies in calorie or macro adherence.

12. Billing:

• Review the client’s billing details, including their subscription and payment plan.

13. Setting Goals:

• Use the “Goal” feature to add motivational targets for your clients (e.g., preparing for a holiday or wedding).

• Enable countdowns that appear in the app, reminding the client of their goal deadline each time they log in.

14. Additional Features:

• Use the top-right icons to edit client details or access messaging options.

Did this answer your question?
😞
😐
😁